Privacy policy

Terms and conditions

User agreement

This agreement (hereinafter referred to as the Agreement) determines the principles of interaction between the parties when proposing goods (services) to order and purchasing them on the ABAZARFLOWER.UZ online platform, which is accessed through the website and / or through mobile applications.

  1. TERMS

1.1. Any use of the ABAZARFLOWER.UZ online platform, including visiting the abazarflower.uz website and ABAZARFLOWER.UZ mobile applications, viewing information, using the services, is carried out in accordance with the terms of the User Agreement, which includes the conditions specified below, as well as the conditions specified in the relevant sections (pages) of the abazarflower.uz website and in the ABAZARFLOWER mobile applications.

1.2. Using the ABAZARFLOWER.UZ online platform, including, but not limited to, by registering on it and / or by purchasing Products, the Customer unconditionally accepts all the terms of the User Agreement, agrees to comply with them and is responsible for the consequences of not knowing them.

1.3. The terms used in the User Agreement have the following meaning:

1.3.1. Administrator – Individual entrepreneur “Kamilov Bahromjon Alimovich”, INN: 487373034, address: Tashkent, Yunusobodsky district 14 quarter 13, building 3 apartment, which owns the Site and Applications and determines the procedure for their use.

The Administrator performs functions related to the organizational and technical support of the Product offers by the Contractor on the Site / in the Applications and the organization of interaction between the Customer and the Contractor if the Customer purchases the Products.

1.3.2. Product card – a page of the Site / Application that contains information about the Products and the conditions for their purchase.

1.3.3. Cart – a page of the Site / Application, which contains a list of the Products selected by the Customer before placing an order.

1.3.4. Online platform ABAZARFLOWER.UZ – a website on the Internet, identified by the web address https://abazarflower.uz (hereinafter referred to as the Site), and the ABAZARFLOWER mobile application (hereinafter referred to as the Application), on which the Products are offered by the Contractors, registration and tracking fulfillment of orders, exchange of reviews, as well as conducting advertising and marketing activities.

1.3.5. Customer – any individual who has the right to make purchases on the ABAZARFLOWER.UZ online platform.

1.3.6. Contractor (supplier) – any legal or natural person-entrepreneur who places on the ABAZARFLOWER.UZ online platform their offers of Products for ordering by Customers, taking into account the terms of the User Agreement.

In some cases, the Administrator can be the Contractor on the ABAZARFLOWER.UZ online platform, and in this case, his name is indicated as the seller (supplier) in the sales receipt for the purchased goods.

1.3.7. Products – goods, works and services that are offered by the Contractors and are available for ordering by the Customers on the ABAZARFLOWER.UZ online platform.

1.3.8. Profile – the personal page of the Customer on the Website / in the Application, which contains the registration and contact data of the Customer, as well as information related to his use of the online platform ABAZARFLOWER.UZ. 2. REGISTRATION. CUSTOMER PROFILE 2.1. Products on the ABAZARFLOWER.UZ online platform can be ordered and purchased only for personal non-commercial use (consumption).

2.2. A customer on the ABAZARFLOWER.UZ online platform can be an individual who has reached the age of 18 and has full civil legal capacity.

2.3. By registering and / or purchasing Products on the ABAZARFLOWER.UZ online platform, the person confirms that he:

has reached the age of 18, has full civil legal capacity and buys Products exclusively for personal non-commercial use (consumption);

has read, unconditionally accepts and agrees with all the terms of the User Agreement and the conditions set forth in the sections (on the pages) of the Site;

has read, unconditionally accepts and agrees to comply with all the terms of the User Agreement;

indicates data (full name, mobile phone, e-mail, etc.) that are true and belong to him, or is authorized under his own account on the social network;

agrees to the transfer of his personal data, their processing, storage, transfer and use on the terms determined by the agreement, and indicates the receipt of information about the owner of personal data, the composition and content of the collected personal data, his rights under the law, the purpose of collecting personal data and persons, to whom his personal data is transferred.

2.4. When using the ABAZARFLOWER.UZ online platform, the Customer has the right to use only those personal data, bank cards, bank accounts, documents that belong to him legally (issued in his name in the manner prescribed by law).

2.5. The Customer’s data specified when registering and / or purchasing Products on the Site / in the Application are stored by the Administrator and reflected in his Profile and are used in the future when carrying out and / or fulfilling his orders.

2.6. The customer has the right to change and supplement the data provided by him in the Profile during the entire period of making purchases on the ABAZARFLOWER.UZ online platform.

2.7. By posting on the ABAZARFLOWER.UZ online platform its proposals for the offer of Products, the Contractor agrees and undertakes to comply with this User Agreement, including all the conditions specified below and in the relevant sections (on the pages) of the Site / Applications.

  1. METHODS OF PRODUCT OFFER

Products can be offered in a permanent catalog (regular offers) and / or in Promotions (special offers for the flash sales model).

3.1. The purchase of Products in Promotions is carried out under the terms of the User Agreement, taking into account the following features:

the terms on which the Products are offered for purchase are valid for a limited period of time from several hours to several days;

The Contractor can guarantee the lowest price for the Products in accordance with the rules of the project “Best Price Control” posted on the pages of the Site / Applications.

3.2. Promotions are not promotional activities.

3.3. The terms of the offer of Products in the Applications may differ from the terms of the offer of the same Products on the Site. The order of the Products is made under the conditions that were valid for the way of using the ABAZARFLOWER.UZ online platform (Website or Applications), with which the Customer placed such an order.

  1. TERMS OF PURCHASE

4.1. Registration and execution of orders on the ABAZARFLOWER.UZ online platform is carried out in accordance with:

the conditions specified in this User Agreement and in the sections (on the pages) of the Site / Applications;

the conditions specified in the Product Card, on the ordering page, in the accompanying / service documentation and in the settlement documents;

the terms of sale established by the Contractor for specific Products.

4.2. In order to obtain any necessary, accessible, reliable and timely information about the Products or the Seller, for any reason not received on the Site or in the Application directly, the Customer must contact the Administrator or the Seller. The commercial name of the Sellers, who independently organize the delivery of orders and the acceptance of returned goods, is also noted on the Product Card.

4.3. The Administrator and the Sellers make every effort to provide information about the Products as accurately as possible. For completeness of reflecting information about the Products, the Administrator and the Contractor have the right to correct errors, change or update information about the Products at any time.

4.4. The Administrator and the Contractor are not obliged to the Customer to sell the Products that would meet the conditions indicated by mistake.

4.5. The order, the terms of which were indicated on the Website / in the Appendix with an error, in particular if an error was made in the indication of the price of the Products, is not concluded and does not create obligations for the Seller and the Customer to buy and sell Products, unless both parties agree otherwise … In this case, the Administrator / Contractor can cancel the Customer’s order and return the money paid for the Products (if it was already paid by the Customer) or offer the Customer to pay the correct amount of the cost of the Products.

4.6. Taking into account the peculiarities of the reproduction of images by various technical devices, some colors of the images of the Products on the pages of the Site / Applications may slightly differ from its actual colors.

4.7. The details of the Seller of a specific Product are indicated in the accompanying documents (sales receipts, etc.) for the Products or documents confirming the fact of transferring the Products to the Customer.

  1. PROCEDURE FOR PLACING ORDERS

5.1. To place an order on the Website or in the Application, the Customer needs:

– select a specific Product (click the options available for selection – size, color, quantity and others),

– add the selected Products to the Cart (click the “Buy” button),

– send an order to the Seller (click the “Checkout” button in the Shopping Cart). At the same time, depending on the order of interaction between the Administrator and a specific Seller, the order may be sent to the Seller through the Administrator.

5.2. By placing an order, the Customer confirms that:

he agrees and unconditionally accepts all the conditions for the purchase of the Products ordered by him, set forth in this Agreement and on the pages of the Site / Applications, including in the Product Card and on the ordering page;

he got acquainted with the information about the Products, the presence (absence) of preferences, discounts, special terms of payment and / or delivery, terms of warranty service, etc., received it in an amount sufficient to make a purchase;

Products are ordered by him in good faith, for personal, non-commercial use.

5.3. The ordered Products can be sent to the Customer in several separate shipments, depending on the number of products, their dimensions, compatibility groups, different Sellers, storage location, available payment or delivery methods, the total cost of the basket, and other factors to optimize order fulfillment.

5.4. The number and cost of the generated items, as well as the cost of delivery of each of them, is reflected in the Basket before placing the order by the Customer.

5.5. After placing an order, the Customer sends him a confirmation indicating the order number by e-mail and / or to a mobile phone number and / or marked in Profiles and / or carried out in another way determined by the Administrator / Contractor.

5.6. Depending on the terms of the contract between the Contractor and the Administrator, individual orders may be forwarded by the Administrator to the Seller without processing, to provide confirmation (implementation of clarifications) to them directly.

5.7. The order is accepted for execution (the purchase and sale agreement between the Customer and the Contractor is considered concluded) after the Customer receives confirmation of the acceptance of the order.

5.8. If it is revealed that it is impossible to fulfill the order of the Customer, the Contractor may reject the order, including after its confirmation, by sending the Customer an appropriate message by e-mail and / or to the mobile phone number and / or a mark in the Profile and / or notifying in another way determined by the Administrator / Contractor … In this case, the rights and obligations of the parties related to the purchase and sale, delivery and transfer of the ordered Products to the Customer and his payment cease, and the cost of the Products paid by the Customer is returned to the card from which the payment was made.

5.9. The customer can check the progress of the order in his Profile.

5.10. The customer independently bears all the risks associated with indicating false contact information, contact information of third parties in the Profile, transferring the number and other data of his order to third parties, saving the login and password to the account (Profile) or transferring his Profile data to third parties. All actions performed in the Profiles and / or using the Customer’s data are considered by the Administrator to be the Customer’s actions, and the Administrator is not responsible for such actions.

  1. PRICE AND TERMS OF PAYMENT

6.1. The price of the Products is indicated in Uzbek som, is determined taking into account the tax status of the Seller and does not include the cost of delivery, which is paid by the Customer separately in accordance with the chosen delivery method and activated loyalty programs on the ABAZARFLOWER.UZ online platform.

6.2. The Contractor has the right to unilaterally change the prices of the Products offered for purchase without notice. Unless otherwise specified in this Agreement, price changes are not allowed after the order has been accepted for execution by the Contractor and the Customer has received a confirmation message.

6.3. The method of payment for the Products is chosen by the Customer from the options available for this type of Products and indicated in the Product Card and / or on the ordering page.

6.4. In the event of an abuse on the part of the Customer of the rights granted to him as a consumer by legislation and this Agreement (order in volumes exceeding the usual needs of consumers, simultaneous ordering of a batch of Products having one article, but different sizes / colors, etc.) or reaching a percentage of cancellations, refusals and product returns,

which exceeds the one established by the Administrator, the Administrator (Contractor) has the right to restrict the acceptable payment methods for the Customer and require only prepayment by bank card at the time of placing orders and / or the Administrator has the right to block the Profile of the relevant Customer until the violations are eliminated.

6.5. Information about the percentage of cancellations, refusals and refunds established by the Administrator, the achievement of which is the basis for limiting payment methods and / or blocking the Customer’s Profile, can, at the option of the Administrator, be posted in the appropriate sections on the Site / in Applications, communicated to the Customer in his Profile or messages about restricting methods payment, as well as provided to the Customer at his request to the Administrator.

6.6. The goods at the time of their transfer, and the service at the time of the Customer’s request for its provision, must be fully paid. In case of concluding a sales contract with payment in installments or on credit, the terms of payment and transfer of the Products are established by the terms of such an agreement.

6.7. To pay for the Products (depending on the chosen payment method), the Customer may, in accordance with the current legislation of Uzbekistan, provide additional information and documents (passport, registration number of the taxpayer’s account card, etc.).

  1. TERMS OF DELIVERY

7.1. Delivery is carried out throughout Uzbekistan, with the exception of the Autonomous Republic of Crimea and the territories of the Joint Forces Operations, unless otherwise indicated in the Product Card or on the ordering page.

7.2. The Customer chooses a delivery method from the options available for a specific Product and specified in the Product Card and / or on the checkout page.

7.3. The cost of the selected delivery method is indicated on the Product ordering page in accordance with the tariffs posted on the Product (service) Card and / or on the ordering page, as well as taking into account the fact that the Contractor organizes delivery on independently defined or unified conditions of the ABAZARFLOWER online platform. UZ, and whether the Customer is a member of this or that loyalty program (Black card / subscription or other).

7.4. The terms and conditions of delivery are determined by the respective delivery service, depending on the delivery method chosen by the Customer. The administrator is not responsible for the terms and conditions of delivery and does not define them. The approximate delivery time is indicated in the Product Card and / or Profile.

7.5. Delivery of the ordered Products to the Customer is a separate service that is considered to be provided at the time the Products are received by the Customer.

7.6. When the Product is returned by the Customer, shipping charges are non-refundable, regardless of whether the Product is returned or not.

  1. FULFILLMENT OF THE ORDER

8.1. The order is considered completed, and the ownership of the Products and the associated risks, including destruction and / or damage to the Products, pass from the Seller to the Customer at the time of the actual transfer of the Products to the Customer, which is confirmed by the Customer’s signature in the corresponding document accompanying the Products, invoice (receipts , delivery register, etc.) and / or a document provided by the relevant delivery service confirming the transfer of the goods to the Customer.

8.2. To receive an order, the Customer must present an identity document (the list of documents for receiving the Products can be established by the relevant delivery service).

8.3. The Customer has the right to violate the integrity of the product packaging, to try on, and also to dispose of the Products in any other way at his own discretion only after full payment, unless otherwise provided by the terms of the loyalty program, of which the Customer is a participant. This provision does not deprive the Customer of the rights provided by the Law of Uzbekistan “On Protection of Consumer Rights” to return the Products of proper and inadequate quality under appropriate conditions.

  1. SALES OF ALCOHOLIC DRINKS

9.1. When placing an order for the purchase and delivery of alcoholic beverages, the Customer guarantees that he is 18 years old and has full civil legal personality.

9.2. The transfer of alcoholic beverages to the Customer is carried out only after they present an identity document and confirms that he is 18 years old.

9.3. In case of refusal to present a document proving identity and age, or the Customer does not reach the age of 18, the alcoholic beverages included in the order may not be issued to the Customer.

  1. WARRANTY AND RETURN OF GOODS

10.1. The Products purchased on the ABAZARFLOWER.UZ online platform are guaranteed in accordance with the current legislation and the service policy of the Seller (manufacturer / contractor).

10.2. If another warranty period is not specified in the Product Card (or in the accompanying documentation for the Products, in the settlement document, in the current legislation of Uzbekistan), the warranty period for such Products, determined by the Contractor, is 14 (fourteen) calendar days from the date of its receipt.

10.3. The Administrator assists in considering the Buyers’ requests in connection with the occurrence of warranty cases, while ensuring the fulfillment of warranty obligations rests with the Seller.

10.4. The rules for interaction between the parties in the event of warranty claims are set out in more detail in separate chapters (on pages) of the site (mobile applications).

Making a return

10.5. To return any goods, regardless of the reasons for the return, the Customer must necessarily enclose in the packaging with the goods that are being returned, a completed and signed return application from his side, noting in it the name and quantity of the returned goods, as well as the actual reasons for the return, as well as other data, defined by the Administrator / Contractor.

10.6. Goods that are supplied in individual packaging (packaging) must be returned in such packaging. Upon shipment, such packaging must be additionally packed by the Customer to preserve its integrity and appearance.

10.7. The Contractor has the right to refuse to accept the goods if, upon return by the Customer, it was packed improperly, as a result of which traces and / or damage remained on the individual packaging (including those that occur during transportation: scratches, bruises, marking, additional fixation adhesive tape of the cargo and / or accompanying documents, etc.) – as a product, the presentation of which is not preserved by the Customer.

10.8. Regardless of the type of goods, the Contractor has the right not to accept such goods if they are sent on the terms of subsequent payment for delivery. The cost of delivery of bulky goods and goods weighing more than 5 kilograms is compensated to the Customer after confirming the presence of significant deficiencies.

10.9. When the Customer sends for the return of a product that was accepted by him earlier and cannot be returned under the law or does not correspond to the order number (replaced), is incomplete, does not have all documents, is not packed properly, a quality product has traces of use or damaged packaging, in respect of the goods, the period for return or the warranty period (depending on the customer’s request) has been missed, the grounds for returning the goods have not been confirmed, the return of the goods will not be accepted, and the payment for such goods is not refundable.

10.10. In case of confirmation of the existence of grounds for returning the goods, the sales contract is considered terminated, and the goods – returned on the day of actual receipt of the goods and all the necessary documents for its return.

10.11. Delivery to the Customer of the goods not accepted by the Contractor for return is carried out at the expense of the Customer.

Return of goods of proper quality

10.12. Goods of proper quality are returned only in the absence of signs of use, in undamaged packaging, in a complete set with a full set of documents.

disadvantages

10.13. If the product has defects that are not significant defects, after 14 (fourteen) days from the date of receipt, the Customer has the right to contact the Seller with the requirements provided for by the current legislation of Uzbekistan in case of purchasing the product of inadequate quality.

Significant disadvantages

10.14. Replacement or return of goods during the warranty period is carried out in the presence of a significant defect, which can be confirmed by an official / authorized service center.

10.15. The Customer’s requirements for the return of goods (in the presence of significant deficiencies) with compensation for its value are satisfied provided that the Customer takes all the actions necessary in the warranty case set forth in this User Agreement, specified in the relevant sections (on the pages) of the Site and determined by the current legislation of Uzbekistan, volume including:

provision of a completed and signed return application together with the product,

sending the goods in proper packaging and complete set,

providing, together with the goods, all accompanying documents and documents confirming the presence of a significant deficiency (conclusion of the service center, settlement document (check, receipt, etc.), warranty card, technical passport, etc.),

providing details of a bank (card) account for transferring compensation.

10.16. The Contractor has the right to refuse to accept the goods sent by the Customer without providing the required documents, and also not to consider the Customer’s application until the shortcomings made by him are eliminated. In this case, the date of termination of the purchase and sale agreement will be considered the date of elimination of the defects by the Customer (provision of the necessary documents, etc.)

10.17. If the Customer fails to eliminate the shortcomings within 1 month, the Seller’s obligations to ensure the safety of such goods cease, and he has the right to dispose of the goods at his own discretion.

10.18. The Contractor is not obliged to send the goods back, for which the application for the return is not properly executed by the Customer, or in case of failure to provide the necessary documents.

10.19. The requirements of the Customer are not subject to satisfaction if it is proved that the defects of the goods arose as a result of violation by the Customer of the rules for using the goods, the conditions for their storage or the conditions for return.

10.20. The conditions and procedure for returning goods (of proper or inadequate quality) are also determined in separate sections (on pages) of the Site, including in the “Help” section.

  1. REFUND OF MONEY. REQUISITES

11.1. The funds are returned to the Customer after receipt of the returned Products, the processing by the Contractor of the application for a return duly completed by the Customer with the attached product documents and confirmation of the existence of grounds for return.

11.2. The term and method of returning the funds to the Customer is determined by the Contractor in accordance with the current legislation.

11.3. For a refund, the Customer has the right to indicate his bank card details in the Profile.

11.4. Unless otherwise specified by the Contractor or agreed by the Customer and the Contractor, the funds for the returned Products are transferred to the bank card from which the payment for these Products was made, and if payment was made without using a bank card – to the bank card indicated in the Profile as the main one.

11.5. If several bank cards are indicated in the Customer’s Profile, he must determine the main one in advance. If there is only one bank card in the Profile, it is the main one.

  1. LOYALTY PROGRAMS. MARKETING EVENTS

12.1. The Administrator can introduce loyalty programs for Buyers, including in the form of a prepaid service, the detailed conditions of which are indicated on the Site / in the Applications.

12.2. Loyalty programs may not apply to certain Products or certain Sellers, as indicated on the Product Card and / or on the checkout page.

12.3. The Administrator can conduct advertising and marketing events (activities) to support consumer awareness of the ABAZARFLOWER.UZ online platform and the Products that are offered on it for purchase, as well as to attract new Buyers.

12.4. Relevant activities can be carried out:

on the Site / in the Applications;

on the pages of ABAZARFLOWER.UZ in social networks (Facebook, Instagram).

12.5. Unless otherwise indicated in the announcement of any advertising and marketing activities of the Administrator, it is considered that:

the terms and conditions of such events, including the conditions for the receipt and use of incentives (bonuses, rewards for participation in the competition, etc.), are posted on the Site / in the Applications and / or they can be found by calling the Administrator’s call center,

12.6. By registering and / or purchasing Products on the ABAZARFLOWER.UZ online platform, the Customer agrees to receive updated information, newsletters with the latest news, new arrivals, special offers and sale announcements through any means of communication, including electronic messages (e- mail), SMS, Viber, Push messages using the details specified in Profiles.

12.7. If the Customer wishes to unsubscribe from the distribution of information from ABAZARFLOWER.UZ, which is of an advertising nature, he can contact the support service or independently unsubscribe in the Profile.

  1. CLIENT SUPPORT. DISPUTE RESOLUTION

13.1. The Administrator and the Customer can exchange information about the Products using e-mail, telephone communication (SMS), Viber, mobile applications, announcements and / or messages.

13.2. The Administrator ensures the information exchange between the Customer and the Contractors and acts as an intermediary (mediator) when considering applications and settling claims of Buyers as consumers.

13.3. The Customer communicates with the Contractor (regarding the properties of products, delivery times and methods, in case of disputes, etc.) through the contacts placed in the Product Card / in the “My Orders” section of the Profile. If such information is not available, the Customer can contact the Administrator.

13.4. The content of all negotiations of the Customer with employees and other representatives of the Administrator, made by any means of communication, can be recorded and saved. Conducting a conversation with the Administrator (his representative), including telephone and chat, the Customer agrees to record, store and use its content in resolving issues related to such a conversation.

  1. PROTECTION OF PERSONAL DATA

14.1. The Customer’s personal data used on the ABAZARFLOWER.UZ online platform may include:

Surname, name, patronymic,

E-mail address,

telephone number,

residence (delivery) address,

Date of Birth,

face image (photo),

list and status of orders from the profile on the ABAZARFLOWER.UZ online platform,

information (including photos) posted in the profile and in reviews / comments on the online platform ABAZARFLOWER.UZ,

cookies and data on the use of the ABAZARFLOWER.UZ online platform,

data for making settlements that are transferred to financial partners:

passport details and / or registration number of the taxpayer’s registration card (“identification code”),

bank card details (first four and last two digits),

other data transmitted at the request of the Administrator for the use by the Customers of the opportunities provided to them on the Site / in the Applications.

14.2. In the cases provided for on the Website / in the Applications (simplified procedure for payment by bank card, payment in installments (on credit), cash, in excess of the amount established by law, other special conditions for receiving or paying for products, refunds for returned products, etc.) from The customer may need to take additional actions, provide additional data and / or documents in relation to himself, in particular:

providing information about the address of residence;

adding to your Profile details of a bank card, bank (card) account for transferring funds in connection with an order or return of Products;

provision of passport data and registration number of the taxpayer’s account card (“identification code”); connection of ABAZARFLOWERID, as a special tool for identifying the Customer. 14.3. Failure to provide (incomplete provision) by the Customer of personal data that, according to the algorithms of the ABAZARFLOWER.UZ online platform established by the Administrator, are necessary to perform the operations ordered by the Customer, is considered the Customer’s refusal to carry out such operations and from the requirement for the Administrator, the Contractor or the financial partner to perform any actions in favor of The Customer, due to the content of such operations.

Usage data

14.4. The Administrator may collect information that the Customer’s browser sends every time the latter visits the Site, or when he accesses the Site through the Application (hereinafter – usage data).

14.5. Usage data may contain information such as the Internet protocol address of the Customer’s computer (for example, IP address), browser type, browser version, pages of the Site visited by the Customer, time and date of visit, time spent on these pages, unique identifier devices and other diagnostic data.

14.6. If the Customer accesses the Site through the Application, usage data may contain information about the type of mobile device used, the unique identifier of the mobile device, the IP address of the mobile device, the mobile operating system, the type of mobile Internet browser, and other diagnostic data.

Cookies

14.7. The Administrator uses cookies and similar tracking technologies to track the activities of the Site and the activity of Buyers when they visit it.

14.8. Cookies are sent to the browser from the website and stored on the Customer’s device. The customer can configure his browser and refuse all cookies or indicate when cookies can be sent. However, if the Customer does not accept cookies, he loses the ability to use some elements of the Site.

Data processing

14.9. The administrator has the right to process the collected personal data for the following purposes:

registration of the Customer on the ABAZARFLOWER.UZ online platform;

ensuring the operation of the online platform ABAZARFLOWER.UZ or its individual components;

the Customer’s message about the services, news and advertising offers by sending SMS, e-mails, and the like;

providing customer support;

processing orders placed by the Customer on the ABAZARFLOWER.UZ online platform and transferring data to the relevant partners, companies and services that deliver, provide payment, etc., for the proper execution of the order;

ensuring the exchange of comments / impressions of the made purchases;

ensuring the implementation of economic, civil, tax relations and relations in the area stipulated by the statutory documents of the Administrator, accounting and operating activities necessary to fulfill orders of the Buyers.

14.10. Buyers’ data is collected and processed on the territory of Uzbekistan in connection with the sale of Products / provision of services on the territory of Uzbekistan exclusively and in accordance with the current legislation of Uzbekistan.

14.11. The administrator will take all necessary measures to ensure that the personal data of the Customer will be processed reliably and in accordance with the User Agreement, and will not be transferred to a third party until it provides adequate controls to protect personal data.

14.12. The administrator has the right to transfer and disclose personal data of the Buyers in order to:

fulfillment of legal obligations (including the fulfillment of orders of the Customer);

prevention or investigation of possible violations of law in connection with the use of the Site / Applications;

providing information to law enforcement and other competent state bodies at their request, which meets the requirements of the current legislation of Uzbekistan;

protecting the personal safety of Buyers or third parties.

14.13. The Administrator takes all appropriate and sufficient measures to protect the personal data of the Buyers, however, he cannot guarantee their absolute security, taking into account the peculiarities of carrying out activities on the Internet.

14.14. The Administrator may engage third parties to fulfill obligations to the Customers and to improve the operation of the Site / Applications, including, but not exclusively, financial and logistics partners (hereinafter referred to as service providers).

14.15. Service providers may be provided with access to the personal data of the Buyers only for the performance of the above tasks and to the extent sufficient to complete them. Service providers are obliged not to disclose or use personal data of Buyers for other purposes.

14.16. The Administrator can also involve service providers to monitor and analyze the use of the Site / Applications.

14.17. The administrator may use Google Analytics, a web analytics service that monitors and reports traffic on the Site and may use the collected data to contextualize and personalize ads from its own ad network. 14.18. The site may contain links to other sites that have other owners and administrators and are not associated with the Administrator. If the Customer clicks on such a link, he will be directed to the site of a third party. The Administrator strongly recommends that Customers familiarize themselves with the privacy policy of each site before moving on

14.19. The administrator does not control and does not take responsibility for the content, privacy policy of any sites or services of third parties.

14.20. If the child’s legal representatives become aware that the Administrator has been provided with the child’s personal data, such a legal representative must contact the Administrator with a request to delete such data. In this case, the Administrator will take measures to remove this information.

14.21. The owner of personal data, in addition to data for calculations, is the Administrator. The owner of the personal data required for making settlements is the financial partners listed on the Site.

14.22. The composition and content of the collected personal data corresponds to the composition and content of the data contained on the pages of the Site / Apps, viewed and / or filled in in any way by the Customer.

14.23. The customer has the rights of the subject of personal data provided for by the legislation of Uzbekistan, in particular:

know about the sources of collection, the location of your personal data, the purpose of their processing, the location or place of residence (stay) of the owner or manager of personal data or give an appropriate order to receive this information to persons authorized by him, except as otherwise provided by law;

receive information about the conditions for providing access to personal data, including information about third parties to whom his personal data is transferred;

to access your personal data;

receive, no later than within thirty calendar days from the date of receipt of the request, except as provided by law, an answer about whether his personal data is being processed, and also receive the content of such personal data;

present a reasoned demand to the owner of personal data with an objection to the processing of their personal data;

present a reasoned demand to change or destroy your personal data by any owner and manager of personal data if this data is processed illegally or is unreliable; to protect their personal data from illegal processing and accidental loss, destruction, damage due to deliberate concealment, failure to provide or untimely provision of them, as well as to protect against the provision of information that is inaccurate or defaming the honor, dignity and business reputation of an individual; file complaints about the processing of your personal data with the Commissioner or the court;

apply remedies in case of violation of legislation on the protection of personal data;

make reservations about limiting the right to process your personal data when giving consent;

withdraw consent to the processing of personal data;

know the mechanism of automatic processing of personal data;

to be protected from an automated solution that has legal implications for it.

 

  1. OTHER PROVISIONS

15.1. The Administrator is not responsible for the obligations of the Sellers.

15.2. In cases where the Administrator is not a Performer of goods or a performer of services offered on the ABAZARFLOWER.UZ online platform, he does not bear obligations and responsibilities to the Customers that are a consequence of the conclusion of a contract for the sale of goods or the provision of services on the Site / in the Applications, in including, but not limited to, the sale of goods, their delivery, warranty obligations of the Seller, refunds for Products, non-compliance of products with the expectations of the Customer, performance of other obligations by the Contractor.

15.3. The Administrator is not responsible for any losses of the Customer associated with the purchase of Products on the Site / Applications and for the actions of third parties / terms (procedure) for the provision of services by them, the services provided to the Customer / Supplier, including, but not limited to, payment services Products, delivery of Products and the like.

15.4. The Administrator has the right to amend the text of this Agreement at any time without prior notice. Changes take effect from the moment they are posted.

15.5. The customer is responsible for the truthfulness and reliability of the information he provides to the Administrator, which is contained in his reviews / comments, and may be held liable for the provision and / or dissemination of inaccurate information, information of offensive content and such that violates / may violate the rights and legally protected interests third parties, regardless of whether they are users, Contractors of the online platform ABAZARFLOWER.UZ or not.

15.6. In case of violation of the terms of this Agreement (including placing an order for Products for commercial (entrepreneurial) activities (subsequent sale)), the Customer must reimburse the Administrator (Seller) for losses associated with such a violation.

15.6. In case of violation of the terms of this Agreement (including placing an order for Products for commercial (entrepreneurial) activities (subsequent sale)), the Customer must reimburse the Administrator (Seller) for losses associated with such a violation.

15.7. The Administrator reserves the right to block the Customer (deprive him of the opportunity to order and buy Products), apply to law enforcement agencies and transfer the data of such Customer to them if any actions of the Customer, in the opinion of the Administrator, bear signs of abuse, fraud and / or may harm the interests of other people and / or third parties and / or block buyers’ access to the Site / Application at their own discretion.

15.8. Information about the percentage of cancellations, refusals and refunds established by the Administrator, the achievement of which is the basis for blocking the Customer, can, at the option of the Administrator, be posted in the appropriate sections on the Site / Applications, reported to the Customer in his Profile or messages about blocking, and also provided to the Customer at his request to the Administrator.

15.9. If the Customer wishes to delete his profile from the ABAZARFLOWER.UZ online platform, he must contact the Administrator’s support service.

 

 

IE Kamilov Baxromjon Alimovich

Tashkent Yunusobodsky district 14 quarter 13 building 3 apartment

X / R: 20218000300989557001

MFO 01172;

AITB JSC “Poytaht Bank” Tashkent city

INN: 487373034